At ZIZO, we believe in creating products that last. That’s why our cases and accessories are backed by our Lifetime Warranty. We want you to enjoy the journey worry-free, knowing that ZIZO is here to support you.
What’s Covered by ZIZO’s Lifetime Warranty?
Our warranty covers defects in materials and workmanship for as long as you own your ZIZO product. Here’s a quick overview of what’s included:
- Cases and Accessories: Our cases are built for life’s adventures, but if you experience any manufacturing defects, we’ll replace the item.
- Audio Products Warranty: Our speakers and headphones come with a 1-year warranty to cover any manufacturing issues.
Please note that our warranty does not cover damage caused by regular wear and tear, misuse, accidents, or unauthorized modifications. We want your ZIZO gear to go the distance, so following our care tips below will help extend its life.
How to Make a Warranty Claim
Making a claim under ZIZO’s Lifetime Warranty is simple:
- Visit our Warranty Page: Go to ZIZO Warranty Claim.
- Provide Proof of Purchase: Have your receipt or order confirmation ready to verify your purchase.
- Cover Shipping Costs: Customers are responsible for a small shipping and handling fee to send the replacement.
If you have any questions or need assistance with the process, our customer service team is here to help. Contact us at info@zizowireless.com or call (909) 444-7992.
Tips for Protecting Your ZIZO Gear and Device
To keep your ZIZO case and device in the best condition, here are some quick care tips:
- Clean Regularly: Wipe down your case with a soft, damp cloth to remove dirt and oils. Avoid harsh chemicals that may damage materials.
- Protect from Extreme Conditions: Keep your case and device away from extreme heat, cold, or moisture, which can degrade materials over time.
- Handle with Care: While ZIZO cases are rugged and durable, gentle handling will help maintain their look and function.
- Use Screen Protectors: For additional protection, consider adding a ZIZO screen protector to shield your phone’s screen from scratches and impacts.
Customer Satisfaction – Our Priority
We stand behind every product with a commitment to quality and customer support. Our goal is to make sure your ZIZO gear performs at its best, so you can focus on life’s adventures with confidence. For any questions or support, don’t hesitate to reach out to us.